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Support

Contact us

Questions, bugs or feedback? Email support@truedo.app — we usually reply within 1–2 business days.

Email support

Frequently asked

How do I sign in on the web?

Open the web app, enter your email, and we’ll send a 6-digit magic code. Your tasks and vault sync with your phone.

How do I delete my account?

In the iOS app, go to Profile → Delete account. This permanently removes all your synced content (finances, tasks, notes, documents and vault items) and signs you out. You can also email us to request deletion.

Is my Vault really private?

Locked items are gated by Face ID and a PIN, and we only ever store a one-way hash of your PIN — never the PIN itself. On the web app, locked secure notes are additionally encrypted with a key derived from your PIN.

How do I report or block someone?

In a shared Circle, tap a member to Report their content or Block them. Blocked users can’t invite, share with, or notify you. We review reports within 24 hours.